1. Introduction
- SajhaMarketPlace values data privacy and emphasizes secure transactions.
- By using the platform, users agree to the Privacy Policy terms and to abide by Nepal’s laws.
- Services and data processing primarily operate within Nepal, and personal information will be stored here.
2. Collection of Information
- Types of Data Collected: Personal details (name, contact info, KYC, banking details), sensitive information (biometric, payment details), and data related to user activity (purchase history, preferences).
- Purpose: Data is collected to offer a safe and customized experience, process transactions, and improve service offerings.
- Optional Data: Users can choose not to share certain details, which may restrict access to specific features.
- Publicly Shared Data: Information posted in public areas (e.g., message boards) is visible to others, so users should exercise caution.
3. Use of Information
- Primary Uses: To fulfill orders, improve customer experience, conduct research, and inform users about products/services.
- Permissions: Neerkart may request access to certain device features (camera, location) to enhance the platform experience.
- Surveys: Optional surveys may collect additional demographic information for better customization of services.
4. Cookies
- SajhaMarketPlace uses cookies for analytics, security, and to personalize user experiences.
- Users can decline cookies, though it may limit platform functionality.
- **Third-party Cookies**: Analytics and marketing partners (like Google Analytics) may also place cookies on the platform.
5. Sharing of Information
- Within SajhaMarketPlace and Affiliates: Information may be shared within SajhaMarketPlace Group entities and affiliates.
- Third Parties: SajhaMarketPlace may share data with external service providers and, if legally required, with government authorities.
- Business Transfers: If SajhaMarketPlace merges with or is acquired by another entity, user data will be transferred accordingly.
6. Links to Other Sites
- SajhaMarketPlace is not responsible for the privacy practices of third-party websites linked to its platform.
7. Children’s Information
- The platform is for users who are of legal age to form contracts in Nepal.
- Any information shared about minors must be with proper authority.
8. Data Retention
- Personal data is retained only as long as necessary for the purpose collected or as legally required.
- Anonymized data may be kept longer for research and analysis.
9. User Rights
- Users can access, correct, or update their information through the platform.
- Consent for data usage can be withdrawn by contacting SajhaMarketPlace.